Heat Sensitive Shipping Policy
Designs for Health has certain items that are sensitive to high temperatures and humidity levels, and therefore may require shipping in a cool environment, especially at certain times of the year.
Probiotics
We recommend shipping probiotics in a cooler bag with a cold pack. Upon receipt we recommend that practitioners and patients store our probiotic products under refrigeration. Our products have been tested following short-term exposure to warm temperatures and have been shown to maintain potency at or above label claim. It is not uncommon during shipping for the ice pack to melt and product to be warm upon receipt. This is not a cause for concern, as our testing has shown that the product will still be good. Other short term exposure to warm temperatures are also not a problem, such as transit from the practitioners office to the patients home without cooler pack, or leaving the product out on the counter for period of time. However, longer-term exposure to warm or hot temperatures and exposure to direct sunlight does cause gradual loss of product potency. For example, probiotics should not be left in a hot car in the sun. Routine storage, both before and after opening, should be in a refrigerator.
Bars & softgel capsules
It is also recommended that nutrition bars and all softgel products ship with a cooler bag and cold packs if the temperatures are expected to exceed 80°F for a prolonged period of time during transit. Softgels can stick together if they are exposed to high levels of temp and humidity. If they are put in a cool dry place they will return to their normal consistency and move freely in the bottle. Bars may get softer and the coating may become loose to touch. Again, if placed in a cool dry place they will in most cases revert back to their original texture and the coating will harden without damage to the product. We endeavor to deliver all orders, including heat-sensitive items, within one to three business days. Expedited and guaranteed shipping services are available at an additional cost. Depending on estimated delivery time, we may hold heat-sensitive orders until the following Monday to avoid having orders held in transit over the weekend. For orders that combine heat-sensitive and non-heat-sensitive items, customers may elect to have their order ship in its entirety on Monday, or choose to split their order and have only their heat-sensitive products ship on Monday. If the customer elects to split their order, Designs for Health’s regular shipping policies will apply to each shipment’s value.
At our discretion, Designs for Health will add a cooler bag (s) to your order to ensure product potency and integrity.For any questions regarding our Heat-Sensitive Policy, please contact Customer Service at: 1.800.847.8302.
• An antioxidant for the maintenance of good health
• A source of leucine, an essential amino acid
• Helps the body to metabolize carbohydrates, fats and proteins
Additional Information/Highlights:
Detox Antiox™ synergistically combines an
extensive array of nutrients that combat free radicals and help support the detoxification of
chemicals and heavy metals.
